The big
picture, which is missed by many marketers, about email is that apart from
being cheap and quick, it gives the ability to find what works and what does
not. It is inexpensive and offers more information to the subscriber than
direct mail and the turnaround time is decreased from weeks to hours. Yet, very
few marketers invest time and efforts to test drive their eNewsletters and
emails. Many of them will question whether the effort made is really worth it.
If the order button is shifted from the bottom of the page to the top of the
page, where it is more visible, the click through rate goes up by fifty
percent. With such results, the effort is worth it. With hundreds and millions
of dollars involved in email marketing, money cannot be thrown away like that.
The only way
to know about offers and topics which work for the audience is by testing. Testing
can be carried out on preferences, emotional triggers, reaction towards subject
lines, do they like short or long formats, or do they like text or HTML format.
Valuable information about the audience can be learned by variable testing.
Basics of the
emails can be started with like the simplest portions of the emails can be
formatted. Most of the emails aren’t read because of faulty HTML code. Emails
should be tested in different types of email applications like Yahoo or
Outlook. By doing this a drastic change can be observed in the overall response
rate. Testing should be kept in control. Sometimes marketers get so overwhelmed
that they test the whole email at once. If two completely different versions of
the same email are send out to different groups, there will be no clue to what
actually worked and what didn’t. Therefore it is necessary to pick a single
element to be tested at a time and then observe the response of the audience to
that particular variable before testing another variable.
Timing is
also important when sending out emails for testing. When sending multiple test
emails, the time of sending them out should be considered. It is to be seen
whether the emails can be sent at the same time, same season, etc. This also
includes the testing on more than one variable at a time. According to
researches, Wednesday is the best day for getting responses. Other statistics
say that at least thirty to fifty responses are required to make a good
decision. Some percent of these responses can be confusing, but nearly ninety
percent of them will be accurate. The list of elements can be further divided
into smaller list and the individual list can be concentrated upon.
Testing
doesn’t mean just taking the grade. It means that we should get the grades or
results and learn from it. If something is wrong in the email, the correction
should be sought out. When the email marketing efforts are put to test, the
goal of this testing procedure is to test one or more elements or variables,
the results must be analyzed and the lesson learned should be put to
application. Otherwise, it is a waste of time and money to test. And when the
results are ready, the marketer should know how to apply the new found
knowledge.
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